Return Policy
Best Ed Creative Hub Return Policy
At Best Ed Creative Hub, we are dedicated to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.
Eligibility for Returns:
Items eligible for return must be unused, in their original packaging, and in the same condition as received.
Returns are accepted within 2-3 days from the date of purchase.
Personalized or customized items may not be eligible for return unless there is a manufacturing defect or error on our part.
Return Process:
To initiate a return:
Contact our customer support team at info@onebested.cc or call us at +254703424344 within the specified return window.
Provide your order details and reason for the return.
Our team will guide you through the return procedure, including any necessary shipping instructions.
Refunds or Exchanges:
Upon receiving and inspecting the returned item, we will notify you about the status of your refund or exchange.
Refunds will be issued to the original payment method within 2 business days after the return is approved.
Exchanges are subject to product availability. A refund or store credit will be offered if the requested item is unavailable. Click here to learn about our return policy for various regions.
Exceptions and Limitations:
Clearance or sale items are typically not eligible for return unless they are defective.
Digital products or services rendered are non-returnable and non-refundable.
Contact Information:
For any questions or assistance with returns, please contact us at info@onebested.cc or call +254703424344. Our customer support team is available to assist you during business hours.
Policy Updates:
Best Ed Creative Hub reserves the right to update or modify this return policy at any time. We encourage customers to review the policy periodically for any changes.